Looking for your Fiber Jack?
Watch this video to find out more about what it looks like and where to find it.
Wondering what your Fiber Jack is?
When Google Fiber internet is installed, the installation specialist uses a wall plate to cover the spot where fiber cable enters your home. The small box attached to this wall plate is called a Fiber Jack.
There are a few different models of Fiber Jacks, so depending on what internet plan you have and when your internet was installed, you'll have one of these:
- GFLT132, GOGP220C, GOGP222C
Powering your Fiber Jack
The fiber cable from outside your home attaches to a special port on one side of the Fiber Jack. The GFLT100, GFLT132, GOGP220C, and GOGP222C models have a power cord that plugs into a standard electrical outlet. The GFLT110 and GFLT300 both get their power from the router and don't require a power cable.
Troubleshoot your Fiber Jack
Watch this video to learn more about how to reset your Fiber Jack.
The LEDs on the front of the Fiber Jack indicate its status. If you're having trouble with your Fiber Jack, you can use our troubleshooter to diagnose the issue based on how the LEDs look.
Google Fiber uses open source components (some of which are licensed under GPL). You can find our repository of open source code at code.google.com/p/gfiber.