Schedule your installation
If you're eligible to schedule an in-home installation, you'll receive an email at the address you used to sign up for Google Fiber. The email will contain a link inviting you to sign in to your Fiber account and book an appointment.
If you're scheduling installation of Fiber Phone, and you have a number transfer in process, have a look at these guidelines to help you select an optimal installation date to ensure that your phone service is not interrupted.
To schedule your appointment:
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Sign in to Fiber using the email and password you use for your Fiber account. Your Account page is displayed.
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Click Schedule. Only available appointments are displayed. The next available appointment is selected by default, but you can select any appointment you'd like.
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Click one of the available appointments, or click > to see more options.
If you prefer a date later than the last available date displayed, or if no appointments are available in the current schedule, click Schedule Later when it appears on the screen, click OK, I will schedule later, and skip the rest of this procedure.
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Select an appointment time and answer any questions that appear on this screen.
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Click Book Appointment. Your Fiber account screen with your appointment date and time is displayed for your reference.
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If you want to add the appointment to your online calendar (optional), click Add to Calendar and follow the on-screen instructions.
You can then view or change your appointment in your Fiber account up until 53 hours prior to the appointment.