Schedule your installation
If you're eligible to schedule an in-home installation, you'll receive an email at the address you used to sign up for Google Fiber. The email will contain a link inviting you to sign in to your Fiber account and book an appointment.
If you're scheduling installation of Fiber Phone, and you have a number transfer in process, have a look at these guidelines to help you select an optimal installation date to ensure that your phone service is not interrupted.
To schedule your appointment:
Sign in to Fiber using the email and password you use for your Fiber account. Your Account page is displayed.
Click Schedule. Only available appointments are displayed. The next available appointment is selected by default, but you can select any appointment you'd like.
Click one of the available appointments, or click > to see more options.
If you prefer a date later than the last available date displayed, or if no appointments are available in the current schedule, click Schedule Later when it appears on the screen, click OK, I will schedule later, and skip the rest of this procedure.
Select an appointment time and answer any questions that appear on this screen.
Click Book Appointment. Your Fiber account screen with your appointment date and time is displayed for your reference.
If you want to add the appointment to your online calendar (optional), click Add to Calendar and follow the on-screen instructions.
You can then view or change your appointment in your Fiber account up until 53 hours prior to the appointment.