In this article, you’ll learn about GFiber’s Internet Battery Backup in general, including how it works, how to purchase it, and other helpful details.
Please refer to the manufacturer’s User Manual for proper installation and removal instructions of the battery pack.
What is Internet Battery Backup and how does it work with GFiber?
GFiber’s fiber optic technology uses light — rather than electrical impulses — to bring internet to your home. This means it’s built for reliability, continuing to bring you internet, even during power outages.
However, while the fiber network itself doesn’t need electricity, your router and Fiber Jack still do. If you don’t have a backup power source, a power outage at your home could interrupt your internet connection.
That’s where our Internet Battery Backup comes in. It provides temporary power to your GFiber router and Fiber Jack during a typical outage, designed to automatically turn on when the power goes out*. This gives you time to save or even continue to work on battery powered laptops or devices, stream shows, or shut down your gadgets safely.
As long as Internet Battery Backup is connected to your router and Fiber Jack, you’ll get up to 2 hours of full-bandwidth uptime, with no internet slow downs*.
*Only available for Home 3 Gig customers ($10/mo) and Edge 8 Gig customers (included). Provides up to 2 hours of power for your primary point of internet connection during a power outage. Will not power extenders. May not function in a serious or widespread outage that also affects centralized networking facilities. Upload/download speed and device streaming claims are based on maximum wired speeds. Actual internet speeds, Wi-Fi speeds, and Wi-Fi coverage are not guaranteed and can vary based on factors such as home or business size and layout, construction materials, hardware and software limitations, latency, packet loss, etc. Speed as measured directly next to primary router. Plans and Reliability Plus features may not be available in all locations. Please check your address at https://gfiber.com/ to see available speeds and options for your area.
Who is eligible for Internet Battery Backup?
Internet Battery Backup is only available to customers with Home 3 Gig or Edge 8 Gig.
How can new customers get Internet Battery Backup?
- Opt-in to Internet Battery Backup for an additional $10/month (plus taxes and fees) when you purchase Home 3 Gig.
- Get Internet Battery Backup included at no additional cost by opting-in when you purchase Edge 8 Gig.
How can existing customers get Internet Battery Backup?
- For an additional $10/month (plus taxes and fees) when upgrading to Home 3 Gig.
- At no additional cost by opting-in when you upgrade to Edge 8 Gig.
Important Safety Reminder
Stop using the Internet Battery Backup and immediately disconnect and move it to a safe area if you notice any of the following, or it feels unsafe for any reason:
- An odor
- A change in color
- Excessive heat
- A change in shape
- Leaking
- Odd noises
In case of an emergency, call 911 if the battery is smoking, extremely hot, or has burst or leaked.
Always dispose of the battery per your local hazardous waste management guidelines from your municipality and contact us to get a replacement. Keep your power supply and power cords – if you decide to change or cancel your plan in the future, you will need to return these to us following these instructions.
Please follow these guidelines when disposing a lithium battery:
- Do not put lithium-ion batteries in the trash.
- Recycling is always the best option.
- Take them to a battery recycling location or contact your community for disposal instructions.
- Do not put discarded batteries in piles.
Important Reminders:
- Do not disassemble battery pack
- Do no dispose of in fire
- Charge only with specified chargers
- Do not store in temperature of 65°C or higher
Warnings
Review the following important safety warnings to avoid bodily injury or damage to equipment during installation or operation of this device. Read all instructions before attempting to install or operate this device.
- This device is intended for indoor use only. To prevent the risk of fire or electrical shock, install in a dry location free from a damp or wet environment, or a potentially damp or wet environment.
- Adhere to all acceptable operating environment limitations as listed to prevent the risk of fire or electrical shock (see user specifications within the User Manual)
- Risk of fire or explosion if an improper battery pack is installed and attempted to operate with this device. Device is rated and approved for use with PowerTec Solutions Internation Li Ion Battery Pack only. Follow the User Manualinstructions for proper installation and removal of the battery pack.
- No user-replaceable parts within this device. Do not remove cover for any reason.