Dec 3, 2018

I am looking for a contact mailing address for Google corporate. Specifically related to vendors utilized for Google products.

I purchased a Pixel 3xl to be shipped to my place of business (a government office). My package was dropped off at the front door by OnTrac, the box said signature required. My place of business is on a State Highway where anyone could have taken it. There was no one at the place of business to sign. I would like to report my dissatisfaction to Google with contacting with OnTrac. Who can I write to?

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Other,Pixel device,Report an issue or problem

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All Replies (2)

Kevin_D

Product Expert Alumni

Dec 3, 2018

I haven't seen a snail mail address give out for Google Fi. You can click on the contact us link in the top right of most pages in the help community, choose Order Status or General Order Questions, and choose email, and copy and paste your letter into the form.

Dee Sternberg

Dec 22, 2019

Joshua gave me excellent customer service today

I accidentally tab the incorrect response. He is very polite, professional and patient.

Thanks so much.