Block spam calls

You can block calls from suspected spam numbers on Google Fi.

  1. On your phone, open Google Fi Fi.
  2. In the “Account” tab, tap Privacy & security.
  3. Under “Spam and contact settings,” tap Manage contact settings
  4. Turn on Block known spam.

Take a tutorial on how to filter spam calls on your Android.

When you use the Google Phone app on Android, spam calls don't ring on your phone. You don't find missed calls or voicemail notifications. On the Google phone app, all blocked calls show up in your call history. You can listen to any blocked voicemails when you check your voicemail on the phone app.

When you turn this setting on or off in the Google Fi app, it also turns the same setting on or off in the Phone app.

Know if calls are from verified real numbers

When you get a phone call, Google Fi also automatically checks if the call is from a fake number. A fake number may happen when a scammer makes an incoming call that seems like it's coming from a number similar to yours or in your area code. If you get a call that says "Verified user Google Fi verified" above the incoming phone number, Google Fi has verified the call and confirmed that it's not a fake number. 

Google Fi verifies calls with industry-standard STIR/SHAKEN technology to identify real numbers. When you get a call, the caller's phone carrier lets Google Fi know that the call comes from a real number. Google Fi then verifies that what the carrier says is true. 

For numbers to be verified, both parties must be on a carrier network that uses STIR/SHAKEN, so calls that aren't verified may still be valid.

Important: Calls from verified numbers may still be spam calls.

If you think Google Fi blocked a call in error, contact support for more info

Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

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