You can block calls from suspected spam numbers on Fi.
- On your phone, open Google Fi .
- In the “Account” tab, tap Privacy & security.
- Turn on Block spam calls.
View a tutorial on how to filter spam calls on your Android.
Suspected spam calls won't ring in Hangouts or go to your call forwarding numbers.
When you use the Google Phone app on Android, spam calls won't ring on your phone. You won't see missed calls or voicemail notifications. On the Google phone app, all blocked calls will show up in your call history. You can listen to any blocked voicemails when you check your voicemail on the phone app.
When you turn this setting on or off in the Fi app, it will also turn the same setting on or off in the Phone app.
Know if calls are from verified real numbers
When you get a phone call, Google Fi also automatically checks if the call is from a fake number. A fake number may happen when a scammer makes an incoming call that seems like it's coming from a number similar to yours or in your area code. If you get a call that says " Google Fi verified" above the incoming phone number, Fi has verified the call and confirmed that it's not a fake number.
Fi verifies calls with industry-standard STIR/SHAKEN technology to identify real numbers. When you get a call, the caller's phone carrier lets Google Fi know that the call comes from a real number. Google Fi then verifies that what the carrier says is true.
For numbers to be verified, both parties must be on a carrier network that uses STIR/SHAKEN, so calls that aren't verified may still be valid.
Important: Calls from verified numbers may still be spam calls.
If you think Fi blocked a call in error, contact support for more info.