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Project Fi Mobile Broadband Consumer Disclosure

Price/commercial terms

 

Monthly plan charge
(May not/does not include device)
$20 calls & texts
$15 calls & texts per additional user 
$10 per GB pay-as-you-go until data level is reached
Monthly data level
Users Data level
1 6 GB
2 10 GB
3 12 GB
4 14 GB
5 16 GB
6 18 GB
When you exceed data level No additional charges with Bill Protection. Users who exceed 15 GB of data usage (across all their devices) will have their data speeds slowed to 256 Kpbs for the remainder of their billing cycle, unless they opt out and choose to be charged for additional data usage.
When you don't meet data level N/A (Pay-as-you-go data)
Other Included Services/Features Unlimited domestic talk and text, unlimited international texts, ability to use phone as a Wi-Fi hotspot, and coverage in 120+ countries

 

Learn more about price/commercial terms with Project Fi Plan Information and Frequently Asked Questions.

Other charges & terms 

Other monthly fees

- Federal Universal Service Fund

- Federal Regulatory Assessment Fee

- Government taxes and fees, and other provider surcharges may also apply

- Learn more about Project Fi Subscription Information

One-time fees None
Service contract term None
Early termination fee None
Bring your own device

- No. Compatible phones support network of networks and Project Fi SIM card. Learn more about compatible devices.

- Data-only SIM cards available for compatible unlocked GSM devices. Learn more about data-only SIM cards.

 

Learn more about other charges & terms with Project Fi Terms of Service.

Performance

  2G 3G 4G
Typical Download Speed 40-200 Kbps 400 Kbps-1.4 Mbps 2-20 Mbps
Typical Upload Speed 20-80 Kbps 100-500 Kbps 500 Kbps-5 Mbps
Typical Latency 400-900 ms 100-450 ms 35-180 ms

 

Learn more about performance with Project Fi Coverage Map.

Individual experience may vary; see performance details for our carrier partners: SprintT-Mobile, and US Cellular.

Network Management

Application-specific network management practices? No.
Subscriber-triggered network management practices?

Yes. Project Fi engages in reasonable network management policies to protect its network, systems, equipment, services and users from harm, ensure reliable, quality services to its users, and improve its services.

As described above in Price/commercial terms, users that exceed 15 GB total data usage will have data speeds slowed to 256 Kbps, unless they opt out and choose to be charged for additional data usage.

 

Learn more about Network Management with Project Fi Network Policy; see network policies for our carrier partners: SprintT-Mobile, and U.S. Cellular.

Privacy

Privacy policy for broadband services described in Project Fi Privacy Notice and Google Privacy Policy.

Complaints/Inquiries

Complaints and inquiries may be addressed in the Project Fi Help Center or you can reach us by requesting a call, chat, email, or calling 1-844-TALK-2-FI.

You can also view the FCC Consumer Help Center or reach them at 1-888-225-5322.

Learn more about this disclosure with the FCC Open Internet site.

NOTE: Service may not be available to all locations.

Manufacturer and Developer Inquiries

Manufacturers who want to develop products for use with Project Fi are encouraged to call us at 1-844-TALK-2-FI. For more information, see Project Fi's device management policy.

Project Fi generally accepts all applications that have been certified by Google Play. Visit the Google Play developer console for more information.

PC is a Project Fi expert and author of this help page. Help her improve this article by leaving feedback below.

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