Check your voicemail

You can both listen to and read transcriptions of your voicemail messages.

To create a voicemail greeting and check your voicemail from any forwarding phone, turn on voicemail access and set your PIN.

Check voicemail now

Check your voicemail

Important: Some of these steps only work on Android 6.0 and up.

When you get a new voicemail, the voicemail icon Voicemail appears in the status bar at the top of your phone's screen. To listen to or read your new voicemail, swipe down from the top of your phone’s screen to view your notifications and tap Voicemail Voicemail.

Learn how to check your voicemail on your Phone app.

Find voicemail from your forwarding phones

You can check your voicemail messages on your call forwarding phones.

  1. On the Google Fi website or app, turn on voicemail access and set your PIN.
  2. From one of your forwarding phones, dial your number.
  3. Wait for the call to reach the voicemail greeting. This may take up to 30 seconds.
  4. While your voicemail greeting is playing, press *.
  5. Enter your PIN and press #.
  6. Follow the recorded instructions.
About voicemail transcriptions

When you get a voicemail, the message is turned into text that you can read on your phone.

The quality of the transcription varies depending on the caller and background noise. Sometimes we can’t transcribe voicemails if there’s too much background noise, or if the voicemail isn’t in English. If this happens, you’ll see “Transcript not available.”

To get your voicemail transcriptions by text, go to your Voicemail settings. Turn on Voicemails by text.

Find voicemails
Download available voicemails as MP3s:
  1. On your computer, go to takeout.google.com.
  2. Select data to include and choose Google Fi.
  3. Choose file type, frequency & destination.
  4. Click Create export.
  5. Download the zip file.
This works even if you cancel your Google Fi service. The voicemails are present as long as you don't delete them or your Google Account. If voicemails aren’t located with this process, you can try to reactivate your Google Fi service (if applicable). The Fi app should download the available voicemails.

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