Set up your voicemail

Voicemail is set up on your phone automatically, and you can check your voicemail on your phone without any extra steps.

However, to check your voicemail from another phone, you need to turn on voicemail access from any phone and set a PIN.

Turn on voicemail access & set PIN

You can turn on voicemail access from any phone and set a PIN from either the Google Fi app or website. Here’s how:

Google Fi app
  1. Open the Google Fi app Project Fi.
  2. In the "Account" tab, under "Phone settings," click Voicemail.
  3. Turn on "Touch-tone access."
  4. Enter your PIN and tap Save.
Google Fi website
  1. Open the Google Fi website.
  2. In the "Account" tab, under "Phone settings" click Voicemail.
  3. Turn on “Touch-tone access."
  4. Enter your PIN and Save.

Set or change your voicemail greeting

You can record a greeting of your own or change one you’ve already created.

Set your voicemail greeting
  1. Open the Google Fi app Project Fi.
  2. In the "Account" tab, under "Phone settings," tap Voicemail and then Manage greeting.
  3. To record your own greeting, tap the Microphone Microphone. You can record up to 40 seconds.
  4. If the app asks for permission to record audio, tap Allow.
  5. Tap Keep to save your greeting or Redo to record it again.
  6. Name your greeting and tap Save.
Change your voicemail greeting

On Android 6 (Marshmallow)

  1. Open the Google Fi app Project Fi.
  2. In the "Account" tab, under "Phone settings," tap Voicemail and then Manage greeting.
  3. Next to the voicemail you want to use, tap the Down arrow Down Arrow and then Set as active.

On Android 5 (Lollipop)

  1. Open the Phone app .
  2. Press and hold "1" to call your voicemail.
  3. Enter your PIN and press "#".
  4. Press "*" for the menu.
  5. Press "4" to change settings.
  6. Press "1" to change your greeting.
  7. Follow the recorded instructions.

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