Use Messages for web with Google Fi

You can use your computer to text with your friends with Messages for web. It also shows what’s on your Messages mobile app.

You can only use Messages with Android. Make sure to download the latest version of Messages by Google.
You can't receive two-factor authentication text messages with Messages for web. To receive these messages, you must use a phone.

Choose how you use Messages for web

To use Google Fi with Messages by Google online, you have 2 options:

Send & receive texts only

You can send and receive texts like high-resolution photos with RCS chats.
With a connection from your computer to your phone, Messages for web can send SMS text messages. After you turn on texting on your computer, to stay connected, you still must have your phone.
Carrier fees apply, like on the mobile app.
To text with Messages for web, go to Check your messages on your computer.

Text, call & voicemail sync with Google Account

For a similar experience to Hangouts, we recommend you use this option.

Make calls, send texts, and check voicemail with your phone or computer. Even when your phone is off, text conversations stay synced across the Messages mobile app and Messages for web.
With this option, RCS chats aren’t available.
Call history is stored online for 180 days and doesn’t sync with the Google Phone app.
On your computer, make sure you use one of these browsers:
- Google Chrome
- Firefox
- Microsoft Edge
  - Chromium is required for voice calling.
- Safari

Use the voice call feature

Make voice calls

Important: International calls made with Messages for web are subject to these rates.

On your computer, open Messages for web.
On the left, click Calls Make a call.
To start a call, select a contact.

If you’re in one of these countries or regions, voice calls may not be available:

Argentina
China
Cuba
Egypt
Ghana
India
Iran
Jordan
Kenya
Mexico
Morocco
Myanmar
Nigeria
North Korea
Peru
Russian Federation
Saudi Arabia
Senegal
South Korea
Sudan
Syria
Thailand
United Arab Emirates
Vietnam

Make emergency calls

Learn more about making emergency calls.

Change your microphone or speakers

Important: Make sure you have a microphone that works and you accept microphone permissions.

On your computer, open Messages for web.
Next to your profile photo, click the speaker.
Choose your microphone, call ring, or call audio device.

Tip: If you use Chrome, learn how to fix problems with your mic.

Hide your caller ID

On your computer, go to Messages for web.
At the top left, click Menu Settings.
To hide your caller ID, turn on Anonymous caller ID.

Use the voicemail feature

Check voicemail on the web

On your computer, open Messages for web.
On the left, click Voicemail .
To listen or read the transcript, click a voicemail.

Tip: To check your voicemail, call your Google Fi number while online.

Read transcripts of your voicemail

Your voicemail can be transcribed into these languages:

English
Danish
Dutch
French
German
Portuguese
Spanish

It can take several minutes for the transcript to show

Fix problems with voice calls

Use a school or work account

If you use a work or school Google Account, check if your administrator allows Messages for web.

Format phone numbers correctly

Do not copy and paste the phone number. Type it instead.
For international calls, type the correct country or region code. Make sure not to enter it twice.

Device rings even after a call is declined on the web

This works as intended. On all synced devices, decline the call.

Delete texts, call history & voicemail on the web

Delete a text

If you delete the Messages app from your phone, your texts in Messages for web aren’t deleted.

Open Messages for web.
On the left, select Messages .
Next to the text message you want to delete, select More .
Tap Delete.

Delete a call from your call history

When you delete a call from your call history, the call only deletes from Messages for web. After 6 months, your call history is automatically deleted from Messages for web.

Open Messages for web.
On the left, select Calls .
Select the call you want to delete from your history.
At the top right, select More .
Tap Delete Delete here.

Delete a voicemail

When you delete a voicemail, the voicemail is deleted from your Google Account and all of your devices.

Open Messages for web.
On the left, select Voicemail .
Select the voicemail you want to delete.
At the top right, select Delete Delete.

Transfer or sync your conversations

If you already use Messages by Google, before you sync your conversations, you need to turn off RCS chats.

On your phone, open the Messages app .
At the top right, tap your Account icon Message settings Advanced.
Tap Google Fi Wireless settings.
Sign in to your Google Fi account.
To begin to sync your conversations, tap Sync conversations.
- To sync with data, turn off Sync only over Wi-Fi.
When the sync is done, at the top, you can find “Sync complete.”
To find your conversations, go to messages.google.com/web.

Tips:

Sync can take up to 24 hours. During the sync, you can still text, make calls, and check voicemail on the web.
If you use Messages for web on a shared or public computer, turn off the sync when you’re done.

Stop sync of texts, calls & voicemail

If you want to stop backup of your texts, call history, and voicemail to your Google Account, you can stop sync. If you use Hangouts for text messages, you can still find your text messages in Gmail.

On your phone, open the Messages app .
At the top right, tap your Account icon Message settings Advanced.
Tap Google Fi Wireless settings.
Sign in to your Google Fi account.
Tap Stop sync & sign out.
- If prompted, tap Stop syncing. This doesn’t delete previous synced texts, call history, and voicemail.

Tip: If you want to use text only with RCS chats, turn on RCS chats.