Bill is higher than usual

If your billing statement shows a total amount that’s higher than you expected, it’s generally due to the following reasons:

You made international calls from the U.S.
Unlike the calls you make to people in the U.S., which are covered by your calls & texts plan, calls to countries outside the U.S. are charged separately per minute. You’ll find your international long distance charges under “Last month’s charges” in your statement. Learn more about calling and texting other countries from the U.S.
You used your phone outside the U.S. for calls or data
If you recently traveled to another country and used your phone, you’ll see charges for international roaming under “Last month’s usage” in your statement. Learn more about using your phone outside the U.S.

Related articles

Was this article helpful?
How can we improve it?