Trade in your device for monthly bill credits

The trade-in offer with monthly bill credits is a type of a device offer in which the promotional value is credited back to you through monthly bill credits, usually over a duration of 24 months.

Learn about trade-in with monthly bill credits

When you have an eligible trade-in with a monthly bill credits promotion, you’ll receive the credits in one of two ways depending on how you purchased the new device.

  •  If you pay upfront for the new device: 
    • You receive the monthly bill credits starting with the first bill. These credits go towards your monthly bill payment, which includes Fi service taxes and fees. 
    • We refund the appropriate trade-in value to your original form of payment after the trade-in inspection is finished and your device passes trade-in inspection.
    • Monthly bill credits continue for 24 months, or until you leave Fi, whichever is earlier.
  • If you pay for the new device through device financing:
    • You receive the monthly bill credits starting with the first bill. These credits go towards your monthly bill payment, which includes Fi service taxes and fees. 
    • We refund the appropriate trade-in value in the form of lump sum Fi service credits after the trade-in inspection is finished and your device passes the trade-in inspection.
    • Monthly bill credits continue for 24 months, or until you leave Fi, whichever is earlier.

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