Transfer your Fi number to a new carrier

You can transfer your Google Fi number before you move to a new carrier.

Your Fi service is active until you switch carriers

Step 1: Cancel your Google Fi service
  1. Open the Google Fi app Fi or website.
  2. In the “Account” tab, select Manage plan.
  3. Select Leave Google Fi.
  4. To confirm cancellation, follow the guided steps.
  5. Select Transfer your number to another carrier.
  6. Get your port-out number and PIN.

Important: Your Google Fi services will continue until your number transfer completes.

Step 2: Transfer your number

Important: Number transfer information is case-sensitive. Enter the name and service address as they show up on your Google Fi account.

  1. Give your new carrier your port-out number and PIN.
  2. If your new carrier asks for your name and address, use the name on your Google Account and your Google Fi service address.
  3. To transfer your number, your new carrier confirms your information with Google Fi.
  4. After your new carrier activates your number, your Google Fi service stops.
Tip: You can sign in to your account and find past Google Fi bills until your account officially closes.
Learn how to cancel your Google Fi service.
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

Clear search
Close search
Google apps
Main menu
Search Help Center