Leave & check messages with Google Duo

If you call someone using Duo and they don't answer, leave a video or voice message. The message can be up to 30 seconds long.

You need the latest version of Duo to leave or receive messages.

Leave a video or voice message

  1. On your Android phone or tablet, open Duo. 
  2. Tap a name to call.
  3. After a call rings for 60 seconds, you can leave a message. Or, while the call is ringing, you can tap Leave video message or Leave voice message
  4. Follow the instructions on the screen. 
  5. When you're done recording, tap Stop Stop. You can:
    • Draw on or add text to your video message.
    • Preview your message. 
    • Tap Re-record
  6. Tap Send Send.
Note: If you add text or draw on your video message, you can make changes before you send it. To delete text, tap Text Textand then Cancel. To delete a drawing, tap Draw Drawand then Undo.

Send a message without calling someone

  1. On your Android phone or tablet, open Duo. 
  2. On the screen, swipe down. 
    • For some tablets: Select Record a message
  3. When you're ready to record, tap Record Record
  4. When you're done, tap Stop Stop. You can: 
    • Preview your message.
    • Tap Re-record
  5. Tap Next
  6. Select up to 8 contacts.
  7. Tap Send Send.
 

Send photos or videos from your device

You can give Duo permission to send items from your device’s gallery app.

  1. On your Android phone or tablet, open Duo.
  2. On the screen, swipe down.
  3. Tap the photo thumbnail. 
  4. Select a photo or video. 
    • You can choose a video size up to 180 MB.
  5. Tap Done
  6. Select a contact. 
  7. Tap Send Send.
 

Play a message you've received

  1. On your Android phone or tablet, open Duo. 
  2. Messages will show next to your contact's name.
  3. Tap Play Playand then Video message.
    • From here, you can download the message, reply to it, delete it, or call the person back.
After you play a message, it will be available for 24 hours unless you download it.
  • When you download a message, it's saved to your device.
  • If you back up data on your phone to a cloud account, like Google Drive, it will also be saved there.

Note: If you delete your Duo account, any unsaved messages will be deleted.

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