Changes are coming to Google Duo. Learn more.

Make calls with Google Duo

You can use Google Duo to make video or voice calls. All calls are made through your mobile data plan or a Wi-Fi connection. Calls don't use your mobile minutes. If you use your mobile data, charges may apply.

On mobile, you can also create, schedule or join a meeting through the Duo app. Learn how to use Google Meet features in the Google Duo app.

Before you start

Set up Google Duo

Start a video or voice call

Make sure that you have the latest version of the Duo app and Android 7.0 and up.

  1. Open the Google Duo app Duo.
  2. At the top, search contacts or dial a number.
  3. Tap the contact or number to call.
  4. Choose an option:
    • To make a video call, tap  Call.
    • To make an audio-only call, tap Voice call .

Use Google Duo on Google Home device 

Important: Your Google Assistant language must be set to English US, English UK, Canadian English or French Canadian.

  1. On your Android device, open the Duo app Duo.
  2. At the top of your contacts list, tap Call Home.

Google Duo calls any Google Home device that you’re signed in to, such as smart displays with Google Assistant.

Start a group video call

You can have up to 32 participants in a group video call on Google Duo. 

Create a group

  1. Open the Google Duo app Duo.
  2. At the bottom right, tap New call and then Create group.
  3. Choose your contacts.
  4. Tap Done.
  5. Optional: Your video is on by default. Tap Video  to turn your video off or on.
  6. Tap Start video call.
Tip: You can name the group. Tap Edit Edit, enter a name and tap Save. The name appears for everyone in the group.

Share a link to start a group call

  1. Open the Duo app Duo.
  2. At the bottom right, tap New call and then Create group.
  3. Select your contacts.
  4. Tap Done.
  5. To share the link or add contacts, tap Copy Copy or Share Share.
    • If the recipient clicks the link on a computer, it opens duo.google.com.
    • If the recipient taps the link on mobile and Google Duo is installed, the Google Duo app opens.
    • If the recipient taps the link on mobile and Google Duo isn’t installed, the link opens Google Duo in Google Play or the App Store.
  6. Tap Start.

Call an existing group or join a live group call

Important: Child accounts can only join groups if at least one of their contacts is in that group.

  1. Open the Google Duo app Duo.
  2. At the bottom right, tap New call.
  3. Under 'Groups', call a group or join a live group. If 'Live' is under the group name, the call is live and you can join.
  • To call an existing group: Tap the group name or participants and then Start video call.
  • To join a live group call: Tap the group name or participants and then Join video call.

Rename a group, add members, reset a group link or leave a group

  1. Open the Google Duo app Duo.
  2. At the bottom right, tap New call.
  3. Under 'Groups', tap a group and then More options More.
  4. Choose an option and follow the instructions on the screen.

Suspicious groups

If you get a group invitation that includes blocked accounts or people outside your contacts, Google Duo marks the group as suspicious. Google Duo won’t give you any information about group members that you have blocked.

You can join or decline the group. If you join, Google Duo won’t unblock people that you have blocked.

Remove a group member

  1. Open the Google Duo app Duo.
  2. At the bottom right, tap New call.
  3. Under 'Groups', tap a group.
  4. Touch and hold the contact that you want to remove.
  5. Tap Remove from group.
    • Optional: You can also block the group member.

Tip: If the person that you blocked clicks the original link to rejoin the group, they get a message saying that the group doesn’t exist. The group link is refreshed for everyone else in the group. Learn about blocked numbers in group calls.

Make Google Duo calls from other apps

If your operator has video calling, and you and the person that you call:

  • Have the same operator: The call might use your operator’s video service.
  • Have different operators: The call uses Google Duo.
Call from the Phone app

To use Google Duo with the Phone app, make sure that you have version 13.0 and up.

  1. Open the Phone app Phone app.
  2. Choose a contact and then History .
  3. On the bottom, tap Video call video call.

Tip: Video calls on Google Duo may not be available for every contact.

Call from the Contacts app

To use Google Duo with the Contacts app, make sure that you have version 2.1 and up.

  1. Open the Contacts app Contacts app.
  2. Open a contact’s info card.
  3. Tap Video video call.
Call from the Messages app

To use Google Duo with the Messages app, make sure that you have version 2.6 and up.

  1. Open the Messages app .
  2. Open a conversation.
  3. At the top, tap Make a video call video call.
Call from Google Assistant

You can start a Google Duo video call by saying or typing:

  • "Hey Google, Duo call [name]."
  • "Hey Google, video call [name]." 

Fix problems with calls

I can’t make video calls
If you’re on Android 8.0 and up, sync your Google Duo settings. Tap Settings and then Accounts and then Duo and then Account sync and then More options More and then Sync now.
Can't find effects or filters
If there are no effects or filters, you may have an older version of Android. These features work on Android 9 and up. ⁠Learn how to check your Android version.
I'm not receiving call notifications

Make sure that:

  • You have the latest version of the Google Duo app.
  • You're connected to Wi-Fi.
  • You have a data connection.

Learn how to fix missing or delayed calls.

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