If you’ve connected your phone number to any Google services, you may automatically be registered with other products, such as Google Duo. If you want to, you can uninstall Duo or delete your Duo account. If you want to use Duo again later, you’ll need to register again.
Important:
- If you delete your account, you permanently lose your history.
- If you uninstall the app and then reinstall it and sign in, your history remains.
Block calls from a number
If you would like to stop getting calls from a specific number, block the phone number. Learn how to block others from calling you.
Delete and uninstall Duo
Important: If you use Duo with Google Home and want to stop, learn how to unlink an app.
Step 1: Delete your account
Deleting your Duo account is the only way to completely disconnect it from your phone number or Google Account.
- On your Android device, open Duo.
- Tap More
Settings
- Tap Delete Duo account
Settings Important: If you delete your account, you also delete your settings and history. If you register for Duo again, blocked phone numbers will no longer be blocked.
Step 2: Uninstall Duo
Important: On some devices, Duo is pre-installed on the device and can't be uninstalled.
For other devices where Duo isn't pre-install and you've uninstalled the app already, you may wait up to 40 days for Duo to be automatically disconnected. If you don't want to wait 40 days:
- Go to your device's home screen.
- Touch and hold the Duo icon.
- Tap Information.
- Tap Uninstall
Tip: If you reinstall the app, you can view your history.
Other ways to stop calls
If you've never registered for Duo, stop receiving Duo calls
If you receive calls through app preview messages from people who have your number, you can stop getting them.
- On your Android device, open the settings app.
- Tap Google
App preview messages.
- In 'Connected apps', turn off Duo.