User types: Add, edit, or remove user access to your agency and advertisers

If you're an agency manager, you can add users to an agency and advertisers, as well as add, edit, and remove users from an advertiser. 

The following table shows the different user types (or user roles) that can be assigned to users in DoubleClick Search (DS) and their access permissions for an agency or advertisers.

 

User type Permissions for agency or advertisers
Agency manager
  • Add, edit, and remove user access to an agency’s advertisers.
  • Add and edit all advertisers within the agency and their components including engine accounts, campaign management, bid strategies, and customize and run reports.
  • Activate the API conversion service and use the DS API to download reports and upload conversions for all advertisers in the agency.
Agency user
  • Edit all advertisers within the agency and their components including campaign management, bid strategies, and customize and run reports.
  • Use the DS API to download reports and upload conversions for all advertisers in the agency.
Advertiser user (Advertiser access)
  • Edit all components within selected advertisers, including campaign management, bid strategies, and customize and run reports.
  • Use the DS API to download reports and upload conversions for selected advertisers.
Advertiser viewer (Advertiser access)
  • View (read-only) access to campaign management and bid strategy components within selected advertisers, and customize and run reports.
  • Use the DS API to download reports for selected advertisers.

If you're unsure of your user type, please contact your DS Support Representative or email ds-support@google.com.

Add a user

Important: Before you can grant access to DoubleClick Search, the user is required to associate a corporate/work email address with a Google Account.

  1. Navigate to an agency.
  2. Click the Agency users tab, and then click +User.
  3. Enter the Google Account email address for the new DoubleClick Search user.
  4. Choose the user type.
  5. Do one of the following:
    • If you are granting Agency manager or Agency user access, click Save.
    • If you are granting Advertiser access, next to each advertiser name that you want the user to access, click grant access, and then click view access or edit access. Click Save.

      The user has view or read-only access to the advertisers listed under View access.

      Advertisers that the user can edit are listed under Edit access

To verify that a user hasn't already been created, you can enter part of the email address in the Search box that is next to the Edit button.

Learn more about users sign in to DoubleClick Search.

 

Edit or remove a user’s access to advertisers

  1. Navigate to an agency.
  2. Click the Agency users tab.

    Note: In the User type column, Advertiser access corresponds to the Advertiser user and Advertiser viewer user types. If a user has Advertiser access, Edit access and View access are also shown, along with the number of advertisers of each type.

  3. Select the user or users whose access you want to edit, click Edit, and then click Edit access.

    To search for a user, enter the email address or advertiser name in the Search box.

  4. Choose a different type user type for the user.
  5. To change the type of access to each advertiser, next to an advertiser name, click the type of access, and then click one of following options:
    • no access
    • view access
    • edit access
  6. If you chose more than one user, click Next user, repeat steps 4 through 6 for each user, and then click Save.

Add advertiser access for multiple users

If you want to simultaneously grant access to additional advertisers for more than one user, or if you want to change the level of advertiser access for more than one user, complete the steps below.

The Add advertiser access command is useful if, for example, you add new advertisers to your agency and you need to grant advertiser access to several users. Once you select the users, you can grant advertiser access to all of the users on one page.

  1. Navigate to an agency.
  2. Click the Agency users tab.

    Note: In the User type column, Advertiser access corresponds to the Advertiser user and Advertiser viewer user types. If a user has Advertiser access, Edit access and View access are also shown, along with the number of advertisers of each type.

  3. Select the users that you want to allow to access additional advertisers. Click Edit, and then click Add advertiser access.
  4. Next to an advertiser name, click grant access, and then click one of the following options:
    • view access
    • edit access

    Note: You cannot use no access to remove users' access on the Add advertiser access page. See the Remove advertiser access steps for information about how to remove advertiser access from multiple users.

Remove advertiser access from multiple users

  1. Navigate to an agency.
  2. Click the Agency users tab.

    Note: In the User type column, Advertiser access corresponds to the Advertiser user and Advertiser viewer user types. If a user has Advertiser access, Edit access and View access are also shown, along with the number of advertisers of each type.

  3. Select the users whose access you want to remove.

    To search for a user, enter the email address or advertiser name in the Search box.

  4. Click Edit, and then click Remove access.
  5. Confirm that you want to remove access from the selected users.

    The User type column displays only Advertiser access for users who cannot access anything in the agency.

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