Update your browser to use Google Drive and other apps

A web browser helps you find websites and use online services, such as Google Drive.

Update your browser or use a new browser

Update your browser to get the best experience when you use Google Drive, Docs, Sheets, Slides and Forms. 

Learn what browser version you're on and how to update to the latest version.

Reinstall your browser

If updating your browser doesn't resolve the issue with Google Drive or other apps, try reinstalling it. 

1. Uninstall your current browser.
2. Download and install your preferred browser.
3. Open your browser.
4. Try to use Google Drive again.

Update your operating system

If you can’t update your browser, update your operating system.

Windows

Learn how to keep your Windows computer up to date.

Mac

• Learn how to update your Mac OS X 10.6.8 and lower.
• Learn how to update your Mac OS X 10.6.7 and up.

Use a different device

If you can't update your browser:

• Install a new browser or update your operating system.
• Try to use another computer or a mobile device.

If you have an Android phone, Android tablet, an iPhone, or an iPad, you can install Google Drive, Docs, Sheets, and Slides.

• Android device: Learn about system requirements for Google Drive and Docs editors on Android.

• iOS device: Learn about system requirements for Google Drive and Docs editors on iPhone and iPad.

Further assistance

If this didn't help you, try looking at other suggestions in the Google Drive forum.