Contact Google Drive support

Get help with common problems below. If you need help with a different Google Drive problem, contact us.

Problems with payment or storage plan

Problems with Google Drive

Contact us

If you still have a problem, you can contact us via our forum, feedback or support service.

To contact us, sign in to your Google Account.

Drive support is not available in all languages. If you speak English, you can change your language and contact a Drive specialist.

  1. On your computer, go to the Google Drive Help Centre.
  2. At the bottom of the page, click your language.
  3. Choose English.
  4. In the top left, click Menu and then Contact us.
  5. Choose your issue and how you'd like to contact us.

Note: When you've finished, you can change your language back to your preferred language.

Ask your question in the forum

Visit the help forum to ask a question or search for an answer to your question, available in English, Spanish and Portuguese.

Submit user feedback

If you've discovered a new bug or technical issue, report the issue right from Google Drive.

  1. Go to
  2. Click Help Help.
  3. Click Send feedback.
  4. Enter your feedback, then click Send.
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