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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at If you can’t remember your password or can’t sign in for another reason, recover your account password here.

Contact Google Drive support

Get help with common problems below. If you need help with a different Google Drive problem, contact us using the steps at the bottom of the page.


Problems with payment or storage plan

Problems with Google Drive

Contact Us

If the steps above didn't work, contact us for help.

Option 1: Visit the help forum to ask a question or search for an answer to your question. At the moment, the forum is available in English, Spanish, and Portuguese.

Option 2: Submit user feedback if you've discovered a new bug or technical issue. You can report the issue right from Google Drive.

How to submit user feedback

If you've discovered a new bug or technical issue, report the issue right from Google Drive.

  1. Click Settings .
  2. Click Help.
  3. Click Send feedback.

To contact us, sign in to your Google Account.


Evan is a Docs & Drive expert and author of this help page. Leave him feedback below about the page.

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