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Contact Google Drive support

Get help with common problems below. If you need help with a different Google Drive problem, contact us using the steps at the bottom of the page.

Troubleshoot

Problems with payment or storage plan

Problems with Google Drive

Contact Us

If the steps above didn't work, contact us for help.

Option 1: Visit the help forum to ask a question or search for an answer to your question. At the moment, the forum is available in English, Spanish, and Portuguese.

Option 2: Submit user feedback if you've discovered a new bug or technical issue. You can report the issue right from Google Drive.

How to submit user feedback

If you've discovered a new bug or technical issue, report the issue right from Google Drive.

For issues with Google Drive on the web:

  1. Click Settings.
  2. Click Help.
  3. Click Send feedback.

For issues with the Google Drive Android app:

  1. In the top right, tap MoreMore icon.
  2. Click Report an issue.

For issues with the Google Drive iOS app:

  1. Click Menu .
  2. Click Help & Feedback.

When you submit feedback, be specific about your problem.

 

To contact us, sign in to your Google Account.

 

Evan is a Docs & Drive expert and author of this help page. Leave him feedback below about the page.

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