Contact Google Drive support
Get help with common problems below. If you need help with a different Google Drive problem, contact us using the steps at the bottom of the page.
Problems with payment or storage plan
- I bought more storage, but my limit has not increased.
- My payment isn't going through to buy more storage.
- I need to change my storage plan.
Problems with Google Drive
If the steps above didn't work, contact us for help.
Option 2: Submit user feedback if you've discovered a new bug or technical issue. You can report the issue right from Google Drive.
If you've discovered a new bug or technical issue, report the issue right from Google Drive.
For issues with Google Drive on the web:
- Click Settings.
- Click Help.
- Click Send feedback.
For issues with the Google Drive Android app:
- In the top right, tap More.
- Click Report an issue.
For issues with the Google Drive iOS app:
- Click Menu .
- Click Help & Feedback.
When you submit feedback, be specific about your problem.
To contact us, sign in to your Google Account.
Evan is a Docs & Drive expert and author of this help page. Leave him feedback below about the page.