Get help with common problems below. If you need help with a different Google Drive problem, contact us.
Problems with payment or storage plan
- I bought more storage, but my limit has not increased.
- My payment isn't going through to buy more storage.
- I need to change my storage plan.
Problems with Google Drive
If you still have a problem, you can contact us via our forum, feedback, or support service.
Ask your question in the forum
Submit user feedback
If you've discovered a new bug or technical issue, report the issue right from Google Drive.
- Go to drive.google.com.
- Click Help .
- Click Send feedback.
- Enter your feedback, then click Send.
To contact us, sign in to your Google Account.
For more help, learn how to delete and restore files in Google Drive.