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We're currently aware of an issue that is preventing some product emails from being sent. You might notice delays getting emails from Google Drive, like subscription bills, order and payment confirmations, and usage alerts. We're working to fix this issue. Thanks for your patience!

Stop syncing Google Drive files with Backup and Sync

If you don’t want to back up your files from your computer, you can stop syncing.

Disconnect your account

To stop syncing completely, you can sign out of your account.

  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More More and then Preferences.
  3. Click Settings.
  4. Click Disconnect account.
  5. Click Disconnect.

Pause or resume Backup and Sync

To temporarily stop syncing, you can pause the app.

  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More More.
  3. Click Pause or Resume.

Uninstall Backup and Sync

Mac

After you uninstall Backup and Sync, you can still find your files at drive.google.com.

  1. Open Finder and click Applications.
  2. Drag the "Backup and Sync" app into the Trash on your dock.
  3. In the top left of your screen, click Finder and then Empty Trash.
Windows

After you uninstall Backup and Sync, you can still find your files at drive.google.com.

  1. Click Start and then Control Panel.
  2. Click Programs and then Programs and Features.
  3. Click Backup and Sync from Google and then Uninstall.
  4. Click Yes.

Evan is a Docs & Drive expert and author of this help page. Leave him feedback below about the page.

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