Cancel your subscription and delete G Suite account with Google Domains

When you delete the custom email with your G Suite subscription through Google Domains, the following happens immediately:

  • G Suite billing stops
  • You don't pay for the current month's service
  • You no longer have access to your G Suite account 

Google begins deleting your G Suite data 51 days after you cancel your subscription and the cancellation process can take several weeks. It's important to note that: 

  • After you cancel your subscription, you may receive an email from G Suite prompting you to set up billing. You don't need to take any action and Google won't charge you. 
  • You can't use your domain with another G Suite account. If you want to use your domain with another G Suite account, cancel your custom email with G Suite subscription, then cancel your subscriptions and delete your organisation's Google Account. 

Cancel your subscription and delete your G Suite account

  1. Export any G Suite user data that you want to save.
  2. Delete any G Suite Marketplace apps that you purchased.
  3. Sign in to Google Domains.
  4. Click the name of your domain.
  5. Click Menu Menuand then Email.
  6. Click Manage G Suite subscription.
  7. Under 'Cancel subscription', click Cancel.
  8. To finish cancellation, click Cancel my subscription.
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