Cancel your subscription & delete G Suite account with Google Domains

When you delete the custom email with your G Suite subscription through Google Domains, the following happens immediately:

  • G Suite billing stops
  • You don’t pay for the current month’s service
  • You no longer have access to your G Suite account 

Google begins deleting your G Suite data 51 days after you cancel your subscription and the cancellation process can take several weeks. It’s important to note that: 

  • After you cancel your subscription, you may receive an email from G Suite prompting you to set up billing. You don’t need to take any action and Google won’t charge you. 
  • You can’t use your domain with another G Suite account. If you want to use your domain with another G Suite account, cancel your custom email with G Suite subscription, then cancel your subscriptions and delete your organization’s Google Account. 

Cancel your subscription & delete your G Suite account

  1. Export any G Suite user data you want to save. 
  2. Delete any G Suite Marketplace apps you purchased. 
  3. Sign in to Google Domains.
  4. Click on the name of your domain.
  5. Open the Menu Menu .
  6. Click Email.
  7. Under “Get custom email address,” click Settings (under the Add button) > Manage account.
  8. Click Delete my account > Cancel my subscription
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