Cancel and delete G Suite

When you cancel the Custom email with G Suite subscription for your business, the following happens immediately:

  • G Suite billing stops.
  • You don’t pay for that month’s service.

Google begins deleting your G Suite data 51 days after you cancel your subscription. This process can take several weeks. 

During the deletion process, you cannot use your domain with another G Suite account. If you want to use your domain with another G Suite account, cancel your Custom email with G Suite subscription. Then, follow the instructions to delete your G Suite account.

How to cancel your Custom email with G Suite subscription 

To cancel your Custom email with G Suite subscription, follow these steps:

  1. Export any G Suite user data you want to save.
  2. Delete any G Suite Marketplace apps you purchased.
  3. Open Google Domains.
  4. Select the name of your domain.
  5. Open the menu Menu.
  6. Click Email.
  7. Under "Get a custom email address," click Settings and then Manage account.
  8. Click Delete my account.
  9. Click Cancel my subscription.

After you cancel your subscription, you may receive an email from G Suite prompting you to set up billing. You don't need to take any action and Google won't charge you. 

How to delete your G Suite account

If you want to use your domain with another G Suite account, cancel your subscriptions and delete your organization's Google Account.

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