Mar 30, 2019
images are white boxes. What is causing this and how do i fix it?
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Google user
Apr 8, 2019
Thanks for the update 😀
Could you share which Internet browser is used?
In the meantime try clearing the Internet browsers cookies and cache: https://kb.iu.edu/d/ahic
You may also try turning off extensions: https://www.computerhope.com/issues/ch001411.htm
Looking forward to hearing and update and assisting further as needed.
Best,
Ms. Drasby
Google Product Expert
Google for Education Certified Trainer
Diamond Product Expert Jo S. recommended this
Google user
Mar 31, 2019
Greetings and Welcome to Google Docs Help Community 😀
If the image is copied from an off-line program it will display as thought the image is missing. This happens because the imagine needs to be stored on-line for a doc's editor to access the image. If you can insert the image by uploading it to Google Docs from the local drive it should display properly.
Best,
Ms. Drasby
Google Product Expert
Google for Education Certified Trainer
Last edited Mar 31, 2019
Original Poster Chillfreeze Stories! marked this as an answer
All Replies (18)
Google user
Apr 8, 2019
Thanks for the update 😀
Could you share which Internet browser is used?
In the meantime try clearing the Internet browsers cookies and cache: https://kb.iu.edu/d/ahic
You may also try turning off extensions: https://www.computerhope.com/issues/ch001411.htm
Looking forward to hearing and update and assisting further as needed.
Best,
Ms. Drasby
Google Product Expert
Google for Education Certified Trainer
Diamond Product Expert Jo S. recommended this
May 8, 2019
I experienced a similar problem recently and luckily found the solution. Note: I am using the SlimJet browser, which is based on Chromium, like Google Chrome.
I went into my browser's settings. As an additional layer of security, Slimjet has an option to prevent Canvas Fingerprinting (see https://www.slimjet.com/en/webhelp/prevent-canvas-fingerprinting.htm), which I had enabled. As it turns out, this was causing the problem of images not displaying in Google Sheets and in some other sites. When I disable prevention of Canvas Fingerprinting or when I add domain name exceptions (eg. docs.google.com), the images show up again.
Best regards,
Guido/Computaal
Google user
May 20, 2019
I personally turn my extensions on and off as needed.