Set frequency caps
Use a frequency cap to limit the number of times users may see the same ad. This can be useful if you want to prevent users from seeing your ads too many times.
Set a frequency cap for a line item, insertion order, or campaign
You can set a frequency cap for an individual line item, for all of the line items in an insertion order, or for all of the insertion orders in a campaign.
- Start by opening a line item or insertion order, and click the Details tab at the top. If you want to set a campaign-level frequency cap, navigate to the campaign's settings.
- Scroll to the "Frequency cap" section, then set the following settings:
Exposures: This is the maximum number of times your ad can show to the same user. For non-skippable and TrueView ad formats in TrueView line items, you can also set frequency caps based on the maximum number of TrueView: Views.
Time period: This is the time period for the cap, such as one day or two weeks. Display & Video 360 considers "Lifetime" to be 3 months.
- Click Save.
Insertion order caps: An insertion order's frequency cap will have the effect of capping the frequency caps across line items in the insertion order.
For example, if an IO has a frequency cap of 4 lifetime impressions, and a line item in the IO has a frequency cap of 3 impressions per day, the line item may ultimately be constrained by the IO's frequency cap. This is similar to how an insertion order's budget limits the maximum spend of its line items, regardless of each line item's budget.
Impact to reach: Using a lower frequency cap will reduce the number of impressions your line items can bid on.
Simultaneous ads: If a frequency cap hasn't been met, it's possible to serve several of your ads to a given user on the same page at the same time. Each impression purchased will be counted individually towards the cap.
About frequency caps across inventory types
Frequency caps in Display & Video 360 may be enforced separately across inventory types, such as environments (mobile versus desktop) and inventory sources (specific publishers).
- Mobile apps: Display & Video 360 supports frequency capping across mobile apps on the same iOS or Android device when the device’s IDFA or Advertising ID is passed in an impression’s bid request. If the mobile device ID isn’t known for an impression purchased on an open auction, the impression will be excluded by the line items that utilize frequency caps.
- TrueView: For campaigns or insertion orders that contain a mix of TrueView and non-TrueView line items, frequency caps will be enforced independently across TrueView versus other line item types.
- Audio: There are no special frequency management considerations for audio, it works the same as other creative types in Display & Video 360. For all creative types, frequency capping only works when the publisher is passing a cookie from the device (same as Device ID). While this is possible with audio, it’s not as common. Check with the publisher to confirm.