How to check invoice / routing status
If you configured your Invoice Notifications, you will receive emails regarding invoice status. You can also check invoice status by following the below steps:
- Log in to Ariba Network
- Click on Invoices
- Click the Invoice you'd like to check
What does each status mean?
Invoice Status
Reflects the status of Alphabet/Google’s action on the Invoice.
- Sent - The invoice is sent to the Alphabet/Google but they have not yet verified the invoice against purchase orders and receipts
- Paid - Alphabet/Google paid the invoice / in the process of issuing payment. Only if Alphabet/Google uses invoices to trigger payment
- Approved - Alphabet/Google has verified the invoice against the purchase orders or contracts and receipts and approved if for payment
- Failed - Ariba Network experienced a problem routing the invoice
- Rejected - Alphabet/Alphabet/Google has rejected the invoice or the invoice failed validation by Ariba Network. This can be caused by several reasons:
- Duplicate Invoice or Already Paid
- Missing/Invalid PO
- Incorrect Amount
- Incorrect Invoice Data/Details
You will be informed of the rejection via a Return-to-Vendor email stating the reason for invoice rejection by Alphabet/Google.Once corrected and Alphabet/Google accepts the invoice or approves it for payment, invoice status is updated to Sent (invoice accepted) or Approved (invoice approved for payment).
Routing Status
Reflects the status of the transmission of the invoice to Alphabet/Google via the Ariba Network.
- Failed - Invoice failed Alphabet/Google invoicing rules. Alphabet/Google will not receive this invoice
- Queued - Ariba Network received the invoice but has not processed it
- Sent - Ariba Network sent the invoice to a queue. The invoice is awaiting pickup by the customer
- Acknowledged - Alphabet/Google invoicing application has acknowledged the receipt of the invoice