Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices).
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice:
Please submit your invoices electronically to Facturas Googlepr via email facturasgooglepr@hvb-co.com.
- Invoices must be submitted in pdf format. Invoices not in pdf format may be rejected for resending
- Each pdf file submitted should only include 1 invoice per file. Multiple invoices submitted should each be a separate pdf file, but can be sent in the same email
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Tax ID Number
Google Info
- Google Bill-To Address
- Google Tax ID Number