Please make sure your invoice is accurate and complete. A few tips to keep in mind:
- send invoices after Google has received the goods or service
- reference Google's Purchase Order (PO) number, PO line number and Invoice Number on the invoice
- ensure invoice information matches information on the PO. This includes for example ‘Bill-to’ & ‘Ship-to’ locations, item description, price, and currency
- ensure the invoice date is not in the future and the invoice date reflects the date services were rendered and not the date services were first quoted
- make sure you are entering appropriate taxes in your invoices at the time of invoice submission (Including e-invoices).
The primary reasons invoices are returned to vendor are:
- A mismatch of information between the invoice and purchase order (e.g. entity, PO number, supplier name, amount, PO currency, line items)
- Missing information
- Credit memo does not reference PO number or the original invoice number
Select your bill-to country to see Google invoice requirements:
How to submit your invoice:
Please submit your E-Invoice through p2pinvoice@google.com.
Attached invoices have to meet the following requirements:
- Presence of a QR code
- Presence of a Control Unit (CU) Invoice Number
- Presence of the KRA PIN of both the supplier and the customer
- Presence of a Google Pin
Invoices must include the following to be processed:
Supplier Info
- Supplier Name
- Supplier Legal Mailing Address
- Supplier Signature
Google Info
- Google PO Number
- Google Bill-To Entity
- Google Bill-To Address
Invoice Info
- Invoice Date
- Invoice Description of Goods or Services Supplied
- Invoice Amount (Excluding VAT)
- Invoice VAT Amount & Rate
- Invoice Total VAT amount
- Invoice Total Amount (Including VAT)
- Words "Tax Invoice" displayed
- Amount of VAT converted to local currency if invoice is in non-local currency
- Invoice needs to include ETR receipt or ESD signature when a supplier is from Kenya and they charge 14% VAT
For more information on how to update your account information or submit an invoice through the Ariba network, please go to Transacting over the Ariba network.