Publisher frequently asked questions
- Where do the survey questions come from?
- How much can I expect to earn?
- How and when do I get paid?
- Who will see surveys on my site?
- What language will the surveys show in?
- How long does it take to implement Google Surveys after sign up?
- Why are no surveys appearing on my site?
- Will the surveys increase bounce rate on my site?
- Why am I seeing the survey on my site more frequently than expected?
- Are the surveys contextually targeted?
- Will implementing Google Surveys affect my site's ranking in search?
- How do I address privacy concerns?
- Can I filter questions that appear on my site?
- Do I need to request a new account ID for every site?
- Does Google offer support or plugins for CMS systems like WordPress?
- Can I run my own surveys on my site?
- Do I get access to the survey results?
- Can I change my alternate action?
- What types of content are appropriate for surveys?
When you register your site with Google Surveys, you select your site-content language. The language options available to you depend on your AdSense currency.
Once your site language is set, we'll serve surveys to users when there's a survey available in your site language and targeted to the user's country.
- Verify your code is properly implemented by following the code instructions.
- Survey inventory is dependent on market-research demand. There can be periods of time when no surveys are available.
- You can check your reporting dashboard to confirm if users have seen a survey and are completing questions. If you don't have data in your reporting dashboard, you should check your account settings and confirm your code is properly implemented.
Publishers do not have the ability to exclude or filter certain surveys, although we do have mechanisms in place that pertain to survey quality. Here are the Program Policies that our market researchers must follow before their surveys can be started on our publisher network.
Once surveys have been manually reviewed by our team for quality, they are distributed randomly in our publisher network. If a certain question gets a low number of responses or has a low incidence rate for a sample size, the system will stop serving it. When a user sees a question they don't want to answer, they can click Show me a different question, or if they don't answer that question at all, we get signals that help our system know the performance of that question. If the question does get a low number of responses or low incidence, the system will stop it from serving.
If you are concerned about Google Surveys appearing on sensitive content, you have the option to remove the code from select pages on your site. Many online publishers use an easy on/off solution for sensitive topics when related to ads and other monetization solutions. Here is an example:
if (sensitive_topic = false)
execute Google Surveys JS code