Jitbit cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Jitbit

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You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. For Enter app name, enter Jitbit.
5. In the search results, point to Jitbit Web (SAML) and click Select.
6. In the Google Identity Provider details window, for Option 2: Copy the SSO URL, entity ID, and certificate:
   1. Next to SSO URL, click Copy and save the URL.
   2. Next to Entity ID, click Copy and save the entity ID.
   3. Next to Certificate, click Download and save the certificate.
      You need these details to complete the setup in Jitbit.
7. Click Continue.
8. On the Service provider details page, for ACS URL, replace {your-domain} with the domain name associated with your Jitbit installation.

   The rest of the app details are configured by default.

9. Enter the ACS URL.
10. Click Continue.
11. In the Attribute Mapping window, click Select field and map the following Google directory attributes to their corresponding Jitbit attributes. The first_name and last_name attributes are required.

    Google directory attribute	Jitbit attribute
    Basic Information > First Name	first_name
    Basic Information > Last Name	last_name

12. (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
13. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the corresponding groups attribute name of the service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

14. Click Finish.

Step 2: Set up Jitbit as a SAML 2.0 service provider

1. Open a new Incognito browser window, go to the Jitbit sign-in page, and sign in with your Jitbit administrator account.
2. Click AdministrationGeneral SettingsAuthentication Settings.
3. Turn on Enable SAML 2.0 single sign on.
4. For Endpoint URL, enter the SSO URL that you copied in Step 1.
5. In a text editor, open the certificate that you downloaded in Step 1, and in the x509 certificate field, copy the contents of the certificate.
6. Click Save Changes.

Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Jitbit.
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
7. (Optional) To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
8. Ensure that your Jitbit user account email domains match the primary domain of your organization’s managed Google Account.

Step 4: Verify SSO is working

Jitbit supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Jitbit.
4. In the Jitbit section, click Test SAML Login.

   The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again. For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

1. Close all browser windows.
2. Open an Incognito browser window, go to https://your-domain.jitbit.com, and replace your-domain with your domain name.
3. Click Sign inSSO Login (SAML).
4. Enter your Google Workspace email address and click Sign in.
   You should be redirected to the Google sign-in page.
5. Select your account and enter your password.

After your credentials are authenticated, the app should open.

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