Zscaler cloud application

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Zscaler

Here's how to set up single sign-on (SSO) via SAML for the Zscaler application.

Step 1: Set up Zscaler as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. Click the Download button to download the Google IdP metadata and the X.509 Certificate.
  4. In a new browser tab, log into your Zscaler application as an administrator.
  5. Click Administration > Authentication Settings.
  6. Select the SAML checkbox in the Authentication Profile tab.
  7. Click Configure SAML.
  8. Upload the Google IdP metadata and the X.509 Certificate required for SSO setup you downloaded in Step 3.
  9. Copy the ACS URL (SAML Portal URL) and the NAME ID format (Login Name Attribute).
  10. Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).​
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click Add "" at the bottom right.
  4. Locate and click Zscaler in the application list. The values on the Google IDP Information page automatically populate.
  5. There are two ways to collect the service provider Setup information: you can copy the Entity ID and the Single Sign-On URL field values and download the X.509 Certificate, paste them into the appropriate service provider Setup fields, and then click Next, or you can download the IDP metadata, upload it into the appropriate service provider Setup fields, and then come back to the admin console and click Next.
  6. In the Basic application information window, the Application name and Description values automatically populate.
  7. Click Next.
Step 3: Enter service provider details in Google Admin console
  1. In the Service Provider Details section, enter the following URLs into the Entity IDACS URL, and Start URL fields:
            ACS URL: https://login.zscalercloud-number-text.net/sso_upd/your company-id
            Entity ID: zscalercloud-number-text.net
            Start URL: <empty>
  2. Leave Signed Response unchecked.
    When the Signed Response checkbox is unchecked, only the assertion is signed. When the Signed Response checkbox is checked, the entire response is signed.
  3. The default Name ID is the primary email. Multi-value input is not supported.
  4. Click Finish.
Step 4: Enable the Zscaler app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  3. Select Zscaler.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Zscaler user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

Zscaler supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select Zscaler.
  4. At the top left, click Test SAML login

    Zscaler should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://your-domain-name.zscalercloud-number-text.net. You should be automatically redirected to the Google sign in page.
  2. Enter your username and password.

After your credentials are authenticated, you are automatically redirected back to Zscaler.


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