Dropbox cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Dropbox

Here's how to set up SSO via SAML for the Dropbox® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at bottom right.
  4. Locate and click Dropbox Business in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.

    On the Service Provider Details page, the ACS URL and Entity ID values for Dropbox Business are configured by default.

  8. Check Signed Response.
  9. Click Finish.
  10. Click OK

Step 2: Set up Dropbox as a SAML 2.0 service provider (SP)

  1. Open a new browser tab and sign into Dropbox Business with your administrator account.
  2. Click Admin Console in the sidebar.
  3. Click Settings in the sidebar.
  4. Under Authentication, click Single sign-on.
  5. Toggle the Single sign-on setting from Off to either Optional or Required.
    • If you choose Required, your team must sign in to Dropbox with SSO—their Dropbox password will no longer work.
    • If you choose Optional, your team can sign in to Dropbox using SSO or their Dropbox password.
  6. Click Add sign-in URL and enter the SSO URL you copied from Google in Step 1 above.
  7. Click Upload certificate to upload the X.509 certificate .pem file you downloaded in step 1 above.
  8. Click Save.
  9. Invite members to your Dropbox Business team.

    Only users that have been invited to your Dropbox Business team, and have accepted their invitations, are able to sign in using SSO.

    Note: If you set up automatic user provisioning for Dropbox, new users added to your Google organization are automatically invited to join your Dropbox team.

    1. Click Members in the sidebar.
    2. Click Invite members.
    3. In the Invite to the team field, enter the Google email addresses for your new Dropbox users.
    4. Click Send invites.

      New users must open the Dropbox invitation in their Google mailbox and accept the invitation to join the the Dropbox team. Invited users create their Dropbox accounts during the signup process.

  10. Notify your team.
    • If you chose to require single-sign on, Dropbox will notify team members by email.
    • If you made single-sign on optional, you’ll need to notify the team yourself.
Step 3: Enable the Dropbox app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Dropbox.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your Dropbox user account email IDs match those in the domain for your Google service.
Step 4: Verify that the SSO is working
  1. Sign in to your Google account.
  2. Click the App Launcher App Launcher and then More, and click Dropbox Business.
  3. On the Dropbox Single sign-on page, click Continue.

You should be automatically redirected to your Dropbox Business account.

Step 5: Set up user provisioning

As a super administrator, you can automatically provision users in the Dropbox application.

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