View and understand transactions

Applies to Cloud Identity Premium and other paid subscriptions in your Google Admin console.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

Keep a record of transactions from your Google billing account.

Print or download a range of transactions

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Next to your subscription, click Actions and then Access billing account.
  4. Under Transactions, click View Transactions and Documents.
  5. Select a date range from the drop-down menu above your transactions.
  6. You can:
    • Print selected history—Click Print Print to the right of the date range. This opens a window showing the transactions. Print them with your browser’s Print command.
    • Download all as CSV—Click Download Download to the right of the date range. This downloads a CSV file that lists the transaction details. You can then import the records into a spreadsheet.

Understand your transactions

Transaction item Description
Starting balance Balance on the first day of the calendar month
Ending balance Balance on the current date or at the end of calendar month
Amount Balance to date
Date Month, date, and year of charge
Subscription update Updates to subscription for new or removed user licenses
Automatic payment scheduled Payment scheduled (if primary payment method is bank account)
In progress Charge, payment, or adjustment being processed
Payment Manual payment made 
Automatic payment Automatic payment charged to account
Payment declined Unsuccessful manual payment 
Automatic payment declined Unsuccessful automatic charge
Service adjustment Promotional or courtesy credit applied to account
Domain Registration: Commitment renewal Annual renewal of your domain registration

Find one transaction

At the top of the Transactions page, there are 3 menus that you can use to search and sort your transactions.

  1. At the top, click Detailed transaction view or Summary view.
  2. Next to the view menu, click to sort by: 
    • All transactions
    • Costs—Subscription and service costs
    • Payments—Payments made
    • Adjustments—Adjustments applied to account
    • Taxes—Taxes added to subscription costs
  3. From the menu on the right, click This month, Previous month, Last 3 months, This year, Previous year, All time, and Custom date range to filter by date.
  4. If you chose Custom date range, enter a date range and click Apply.
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