Troubleshoot an Issue
Please let us know how we can help you:
You'll need a phone or tablet to set up Chromecast. To set up your Chromecast, navigate through set up Chromecast. Tell us a little more about where you're having trouble:
Note: You may need to change your router settings before Chromecast can communicate with your network.
Which of the options below best describes your issue?
What stage of setup are you stuck on?
Tell us more about where you're having trouble.
I need help with:
Tell us a little more about what's going on with your YouTube app
Note: Guest mode can be set up (or turned on) on any device that supports the Google Home app. Learn more about guest mode.
Tell us how we can help:
Which error message is displayed?
I have a question that doesn't fall into the above categories:
Was this helpful?
How can we improve it?