Please let us know how we can help you:

Setup: I'm having trouble setting up Chromecast Audio

You'll need a phone, tablet, or laptop computer to set up Chromecast Audio. You can set up Chromecast Audio by first navigating to Chromecast Audio setup. Tell us a little more about where you're having trouble:

Cast: I'm having an issue casting apps to my speakers

I need help with:

Cast: I am having an issue casting audio from Chrome

Please note: The Google Cast extension is available on all platforms, including Chrome OS, Windows, Mac OS X, and Linux. There are no specific hardware requirements in order to install or use the Google Cast extension, however some device configurations will be better suited for casting a tab than others.

Guest Mode: I am having trouble setting up or using guest mode

Please note: Guest mode can be set up (or turned on) on any device that supports the Google Cast app. Guest mode can be used for casting as a guest on Android 4.3+ or iOS8.

Returns: I received a defective device

Tell us how we can help

Error Message: I see an error message when using my Chromecast Audio

Which error message do you see displayed?

General: I have another issue not listed above

I have a question that doesn't fall into the above categories:

Audio: I'm having an issue with my sound quality or volume

Tell us how we can help

Multi-Room Group Playback: I'm having trouble creating, editing, or correcting groups and playback

Tell us how we can help

Need more help?

Try these next steps:

Post to the help community Get answers from community members

Contact us Tell us more and we’ll help you get there

Search

Clear search

Close search

Main menu