Set up and control Cync (C by GE) light bulbs and plugs

If your Cync (C by GE) devices aren’t set up in the Cync (C by GE) app, you can set them up in the Google Home app.

1. Plug in your device in the same room as your speaker or display.
2. Set up your speaker or display if you haven’t already.
3. Open the Google Home app .
4. Tap Devices Add Works with Google Home .
5. Follow the in-app instructions to complete setup. 

Tip: The name you give your device is used for voice commands. Use a name like "reading light" or "overhead light." Don’t include the name of the room when you name the device. 

Note: The device may blink during its first firmware update after you set it up with the Google Home app.

To move devices from the Cync (C by GE) app, delete them from the Cync (C by GE) app and set them up in the Google Home app.

1. Turn on your Cync (C by GE) device. The device must be turned on before you continue.
2. Delete the device from the Cync (C by GE) app. This action also factory resets the device.
   • If the factory reset is successful, the bulb you’re about to set up should blink 3 times or the plug light should blink blue.
   • If the bulb or plug light doesn’t blink, it means you need to factory reset each bulb or plug manually. Note that the reset sequence is different depending on your device’s firmware version. If the first reset sequence doesn’t work, it means you have an older firmware version and will need to use the second reset sequence.
3. Open the Google Home app .
4. Tap Devices Add Works with Google Home .
5. Choose a home to set up the device in and tap Next. The Home app should start to scan for nearby devices that are ready for setup.
6. Select the bulb or plug you’d like to set up. Your device blinks when selected.
7. Room selection: Choose which room your device is in.
   • To create a custom room, tap Add custom room type in room name  tap Next.
8. Name your device: Type in the name that you want to use for voice commands. It's recommended to use a contextual name like "reading light" or "coffee maker plug." For best results, don’t include the room name in the device's name.
9. Your device may receive an update and blink a few times. Tap Got it.
10. Your devices are ready. Tap Continue.
11. Setup is successful. You’re all done!

Note: The device may blink during its first firmware update after you set it up with the Google Home app.

1. Open the Google Home app .
2.  Tap Favorites or Devices .
3. Tap and hold your device's tile.
4. At the top right, tap Settings   Name.
5. Enter a name  tap Save.

Tip: The name you give your device will be used for voice commands. Use a name like "reading light" or "overhead light." Don’t include the name of the room when you name the device. 

Note: You can't unlink individual Cync (C by GE) lights or plugs. When you remove one Cync (C by GE) device through these steps, it removes all Cync (C by GE) devices:

1. Make sure your bulbs or plugs are powered on.
2. Open the Google Home app .
3. Tap Favorites or Devices .
4. Touch and hold your Cync (C by GE) device's tile.
5. Tap Settings  Remove device Remove. When you remove one device, it removes all your Cync (C by GE) bulbs and plugs. The option to remove individual Cync (C by GE) lights and plugs is not supported.

1. Turn the device off for 10 seconds then turn it back on.
2. Make sure you have the latest version of the Google Home app.
3. Reboot your speaker or display.
4. Force close the Google Home app.
5. Factory reset your speaker or display.

Note: If your bulbs or plugs don’t show up in either the Google Home app or the Cync (C by GE) app, they probably need to be factory reset. Your bulbs or plugs might also use older firmware, so follow the second factory reset sequence if the first sequence doesn’t work.

Follow the steps to set up smart home devices. Cync (C by GE) switches use different setup steps than bulbs or plugs. After you open the Google Home app : Tap Devices Add Works with Google Home .