Notification

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices and are working on a fix. Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible. Thank you for your patience.

Update downloading delay with certain Wi-Fi routers

STBC (space-time block coding) is an optional feature in 802.11AC. It allows a transmitter to transmit multiple copies of data streams using a number of antennas. It also allows a receiver to select the best copy of data among those multiple copies to improve reliability. There is an inter-operability issue between Chromecast (2015) and Chromecast Audio and certain models of 802.11AC routers that use this feature on 5GHz Wi-fi. This could result in a slow download of the initial OTA (Over the Air Update).

If your router is on the list below, please factory reset your Chromecast or Chromecast Audio and re-setup on 2.4GHz Wi-Fi. Once setup is complete and the update is complete, you can switch back your Chromecast or Chromecast Audio to a 5GHz Wi-Fi network using the Google Home app.

  • TPLink Archer C7 v1/v2
  • Netgear R6100/6200/6300
  • Asus RT_AC66U, RT_AC68W
  • Buffalo WZR_D1800H

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