Aug 17, 2019
Backlight key shortcut no longer works on HP Chromebook x360
There is something amiss with this build of ChromeOS.....
Thanks
-J
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Last edited Aug 18, 2019
Aug 18, 2019
Hi Jolt,
I have seen another report of that happening on your model.
The team is waiting for feedback reports to investigate this so please send one in (with logs) via Shift + Alt + I - including the hashtag #x360backlitissue
Original Poster joltdude01 marked this as an answer
Helpful?Upvote Downvote
Google user
Aug 27, 2019
Here are two bugs. Sign in top right and star them top left to register your vote and to get email updates so you can follow the progress and when the fix will be merged.
997415 - Beta -77.0.3865.35 Keyboard Backlight does not work - NAMI-board - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=997415
984825 - Keyboard Backlit Doesn't Work Anymore (Nami) - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=984825
https://bugs.chromium.org/p/chromium/issues/detail?id=997415
984825 - Keyboard Backlit Doesn't Work Anymore (Nami) - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=984825
Last edited Aug 27, 2019
Diamond Product Expert Tickmc recommended this
Helpful?Upvote Downvote
Aug 21, 2019
The developers do not monitor this forum. "Me too" posts will not help. You must use the feedback form like Mike explained.
Diamond Product Expert Jim Dantin recommended this
Helpful?Upvote Downvote
All Replies (15)
Hi Jolt,
I have seen another report of that happening on your model.
The team is waiting for feedback reports to investigate this so please send one in (with logs) via Shift + Alt + I - including the hashtag #x360backlitissue
Original Poster joltdude01 marked this as an answer
Aug 21, 2019
The developers do not monitor this forum. "Me too" posts will not help. You must use the feedback form like Mike explained.
Diamond Product Expert Jim Dantin recommended this
Aug 21, 2019
Aug 21, 2019
Aug 22, 2019
Google user
Aug 23, 2019
Aug 24, 2019
Aug 26, 2019
Last edited Aug 26, 2019
Aug 26, 2019
Before posting yet another useless "me too" comment, please take the time to read the Recommended answers and follow the directions!
Aug 27, 2019
If you don't post the bug number, no one knows about it and that means no one will star it so it gets proper ranking. But that's OK - you appear to know best how to solve your problems. I won't try to help any more.
I will just continue to work with all the other users who appreciate what the volunteers here do, and the backlight issue will just go unfixed for a longer time. Hope you don't really need it to work for a while.
Enjoy yourselves in the lovely toxic environment you have created here.
Aug 27, 2019
I solved the issue thank you. I was going to submit a proper bug report when I had a chance to roll out the update once more, just to confirm it was that particular version which was causing the issue with the backlight. As yet, I haven't had a chance.
I posted the quick reply so other users could see that other people were experiencing the issue.
I'm sure everyone on here appreciates your constructive help.
Regards.
Google user
Aug 27, 2019
Here are two bugs. Sign in top right and star them top left to register your vote and to get email updates so you can follow the progress and when the fix will be merged.
997415 - Beta -77.0.3865.35 Keyboard Backlight does not work - NAMI-board - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=997415
984825 - Keyboard Backlit Doesn't Work Anymore (Nami) - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=984825
https://bugs.chromium.org/p/chromium/issues/detail?id=997415
984825 - Keyboard Backlit Doesn't Work Anymore (Nami) - chromium - Monorail
https://bugs.chromium.org/p/chromium/issues/detail?id=984825
Last edited Aug 27, 2019
Diamond Product Expert Tickmc recommended this