/chromebook/community?hl=en
/chromebook/community?hl=en
11/12/14
Original Poster
Mary Ann Marshall

Error message when trying to enroll Chrome box

If you are reporting an issue or looking for troubleshooting help, please provide the following information and a detailed description of your issue:
 
I have tried to enroll a Chromebox - using Ethernet connection. Receive this message: Oops! The system failed to establish the device installation - time attributes lock. There is no "settings" choice to Powerwash -- I found an article stating to Alt+Ctrl+Shift+R -- powerwash button appears, it seems to go through the wash, but still cannot enroll. I've enrolled over 50 devices with no problems.
 
Chrome OS Version (Type chrome://help in your browser window's address bar. Copy and paste the first three lines you see here.):
 
 
 
Chromebook Model (Example: Chromebook Pixel, HP Chromebook 11, etc.):
 
 
Issue description: 
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All Replies (1)
I LUV FREE WIFI
11/12/14
I LUV FREE WIFI
+Mary

Are you an EDU customer?  If so, please direct your issue to the Google for Education Help Forum.

If you're an Enterprise customer go here.

We handle consumer Chrome device questions here.

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