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Connect your Chromebook to Wi-Fi

To connect to the Internet, use a compatible Wi-Fi network.

Step 1: Check if Wi-Fi is connected

  1. Turn on your Chromebook.
  2. Click the status area, where your account picture appears.
    • If your Chromebook is connected to a network, you'll see the "Wi-Fi on" icon Wi-Fi network. You don’t need to complete the next step. 
    • If your Chromebook can’t connect, you'll see the "Wi-Fi off" icon Wi-Fi off. Turn on your Wi-Fi in the next step.

Step 2: Turn on Wi-Fi

If you see the Wi-Fi off icon Wi-Fi off, turn on your Wi-Fi:

  1. Click the Wi-Fi off icon Wi-Fi off.
  2. Click No network.
  3. Click Turn Wi-Fi on or the Enable Wi-Fi icon Wi-Fi signal off.
  4. Your Chromebook will automatically look for available networks and show them to you in a list.

Step 3: Pick a network and connect

After you turn on your Wi-Fi, your Chromebook will look for a network to connect to. Here are some ways you can connect your Chromebook to Wi-Fi:

Connect to an open network
Click the open network icon Wi-Fi network. Remember, your information might be visible to other people on that network.
Connect to a secure network
  1. Click the secure network icon Wi-Fi secure network.
  2. Type the network password and press Enter.
Connect to an unlisted network
Administrators may hide networks so only certain people can use them. To connect to an unlisted network:
  1. Click Join other.
  2. Enter the network information in the box that appears.
  3. Click Connect.

Information for this network is automatically saved so you can easily connect to this network later.

Connect to a restricted network

Some administrators restrict network access to prevent outsiders from seeing private information on the network. You might need to give your MAC address to your administrator to use the network.

To find your MAC address:

  1. Turn on your Chromebook.
  2. Click the status area, where your account picture appears.
  3. Click the section that says Connected to and the name of your network.
  4. At the top of the box that appears, pick your network.
  5. In the window that opens, the MAC address is the Hardware address.
Connect to a WPA2 enterprise network
  1. Click the status area, where your account picture appears.
  2. Click Settings Settings.
  3. Under "Internet connection," click Add connection and then Add Wi-Fi and then Advanced.
  4. Enter your network credentials.
    • In the "Server CA certificate" field, choose Default if your server certificate is already installed on your Chromebook. (You can check this by going to chrome://settings/certificates in your browser, then clicking Authorities.)
    • If the server certificate isn't installed, your administrator might ask you to install the server certificate.
    • If you're connecting to an EAP-TLS network, you might need to install the user certificate.
  5. Click Connect.

Networks that work with Chromebook

Your Chromebook can connect to any network with the following settings:

  • Open networks that don’t require a password
  • Secure networks that use WEP, Dynamic WEP, WPA-PSK, WPA-Enterprise, or WPA2-Enterprise settings
    • We recommend WPA2, as it is more secure than WEP or WPA.
  • Standards: 802.11 a/b/g/n and 802.11ac for AC equipped Chromebooks

Troubleshoot connecting your Chromebook to Wi-Fi

If you’re having problems connecting to a network, you can troubleshoot connection issues.

Discuss with other Chromies in Chromebook Central.

Casey is a Chromebook expert and author of this help page. Help her improve this article by leaving feedback below.

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