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Start or stop automatically reporting errors & crashes

Allowing Chrome to send us automatic reports helps us prioritize what to fix and improve in Chrome. These reports can include things like when Chrome crashes and how much memory you typically use. 

You can start or stop allowing these reports any time.

Computer

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. Under "Privacy," check or uncheck the box for "Automatically send usage statistics and crash reports to Google." 

Chromebook

Note: If you’re using your Chromebook at work or school, you might not be able to change this setting. For more help, contact your administrator.
  1. Click the status area, where your account picture appears.
  2. Click Settings.
  3. At the bottom, click Show advanced settings.
  4. In the “Privacy” section, check or uncheck “Automatically send diagnostic and usage data to Google.”

What these reports include 

These reports usually won't include any personal information about you, but they might include:

  • Your Chrome settings
  • Where you click
  • How much memory is used by Chrome
  • Web pages you visit that contain phishing or malware
  • Web pages you visit where you've entered text using speech
  • Your device's operating system, manufacturer, and model. If you enter text using speech, your audio hardware might be included.
  • If Chrome crashes while you're using it, some personal information might be included. This will depend on what was happening at the time of the crash.

To learn more about what we do with the info from these reports, read Chrome's privacy policy.

Megan is a Google Chrome expert and the author of this help page. Help her improve this article by leaving feedback below.

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