Fix issues with saved payment info and passwords

You can save your contact, payment and sign-in info to Chrome. If something doesn't work when you let Chrome remember your info, try these fixes.

Learn how to get your bookmarks, passwords and more.

Fix issues with passwords

You can fix your passwords in Chrome. Find out more about how to manage saved passwords.

Chrome doesn’t offer to save your passwords

You can still save your password to Chrome even if you aren't automatically asked to when you fill in a form.

1. Open Chrome.
2. Enter your info on the website for which you want to save the password.
3. To the right of the address bar, click Passwords   Save.

If you're on mobile or don't see the key icon, delete your password and try to sign in again.

Delete your saved passwords

1. On your Android phone or tablet, open Chrome .
2. At the top right, tap More .
3. Tap Settings Password Manager.
4. Tap the password that you want to remove.
5. At the bottom, tap Delete .
6. To complete, confirm the password that you want to delete.

To clear all your saved passwords, clear browsing data and select 'Passwords'.

Stop Chrome from offering to save your passwords

By default, Chrome offers to save your password. You can turn this option off or on at any time.

1. On your Android phone or tablet, open Chrome .
2. At the top right, tap More .
3. Tap Settings Password Manager.
4. At the top right, tap Settings .
5. Turn off Offer to save passwords.

Chrome doesn't suggest your saved passwords

If Chrome doesn’t suggest a password, above the keyboard, tap Passwords   Select password.

Fix issues with payment and contact info

You can save, edit or delete your payment info in Chrome.

Chrome doesn't offer to save your payment or address info

If the website splits the payment form into multiple parts, Chrome might not be able to save your credit card. Instead, use your card by adding it to Google Pay:

1. Go to pay.google.com.
2. Add your info:
   • Payment method: Select Payment Methods  Add payment methods.
   • Address: Select Address  Add addresses. 

Find out what it means to save your payment methods to Google Pay.

You can also add your payment info so that it's only saved on your device, and you will not see your saved payment info on other devices. Find out more about how to add, edit and delete cards in Chrome.

Add or change payment info that you’ve saved in Chrome

If you add, edit or delete an address and you’re signed in to Chrome with your Google Account, your changes show up on your other devices where you’re signed in to Chrome with the same account.

1. On your Android device, open Chrome .
2. To the right of the address bar, press More   Settings .
3. Tap Addresses and more or Payment methods.
   • To add info: at the bottom, press Add address or Add card. When you've entered your info, at the bottom, press Done.
   • To edit info: press the entry. When you've finished with any changes, at the bottom, tap Done.
   • To delete info: press the entry. At the top, press Delete .

If your payment method is saved in Google Pay, you'll need to edit or delete it in Google Pay.

Stop Chrome from offering to save your payment info

If you never want to save your info to Chrome, you can turn off the prompt:

1. On your Android device, open Chrome .
2. To the right of the address bar, tap More  . 
3. Tap Settings  Payment methods.
4. Turn off Save and fill payment methods.

Saved Google Pay card doesn't appear in Chrome

If you want your cards from Google Pay to show in Chrome, sign in to Chrome and turn on sync.