Fix issues with saved payment info and passwords

You can save your contact, payment and sign-in info to Chrome. If something doesn't work when you let Chrome remember your info, try these fixes.

Learn how to get your bookmarks, passwords and more.

Fix issues with passwords

You can fix your passwords in Chrome. Find out more about how to manage saved passwords.

Chrome doesn’t offer to save your passwords

Delete your password and try to sign in again.

Show, edit, delete or export passwords

1. On your iPhone or iPad, open Chrome .
2. Tap More Password Manager .
3. To show, edit, delete or export a password:
   • Show:
     1. Tap the password that you want to show.
     2. Tap Show password .
   • Edit:
     1. Tap the password that you want to change Edit.
     2. Edit your password.
     3. When you're finished, tap Done.
   • Delete:
     1. At the bottom right, tap Edit.
     2. Under 'Saved Passwords', tap the site that you want to remove.
     3. Tap Delete.
   • Export:
     1. Tap Settings Export passwords.

Tips:

• Alternatively, when you tap and hold the specific saved password in the sign-in sheet, you can also manage your passwords through Show details .
• To find or edit your saved passwords, on your keyboard, at the top right, tap Expand .

• To delete all your saved passwords, learn more about deleting browsing data.

Stop Chrome from offering to save your passwords

1. On your iPhone or iPad, open the Chrome app .
2. Tap More Password Manager .
3. At the bottom left, tap Settings.
4. Turn Offer to save passwords off.

Chrome doesn't suggest your saved passwords

If Chrome doesn’t suggest a password, above the keyboard, tap Passwords   Select password.

Fix issues with payment and contact info

Learn how to add, edit or rename your payment method in Chrome.

Chrome doesn't offer to save your payment or address info

If the website splits the payment form into multiple parts, Chrome might not be able to save your credit card. Instead, use your card by adding it to Google Pay:

1. Go to pay.google.com.
2. Add your info:
   • Payment method: Select Payment Methods  Add payment methods.
   • Address: Select Address  Add addresses. 

Find out what it means to save your payment methods to Google Pay.

Edit your saved payment info

If your payment method or address is saved in Google Pay,  you can link out to Google pay or change your info at pay.google.com.

Stop Chrome from offering to save your payment info

1. On your iPhone or iPad, open the Chrome app .
2. Tap More    Settings .
3. Tap Auto-fill forms.
4. Turn off Auto-fill forms.

Chrome doesn't suggest your saved payment methods

If Chrome doesn’t offer your saved payment method, tap  to find possible payment methods.

Related resources

• Manage passwords
• Use passwords across your devices
• Fill in forms automatically in Chrome