Chrome for Work and Education FAQ
GeneralIs Google Chrome for Work different than the Google Chrome I install from https://www.google.com/chrome/?
Every Google Chrome browser has the same user features. For enterprise administrators, Google Chrome provides support for group policy and centralized configurations, a specialized MSI installer, and control over auto-update frequency.
Yes. Chrome supports administration features on Windows, Mac, and Linux. See the quick start guides on the Chrome developer site for more information.
Yes. Please see the Chrome for Work Deployment Guide.
InstallationHow do I install Google Chrome? Is there an offline installer or an MSI?
Google recommends you always use the latest version of Chrome. If you need to use a prior version:
- Uninstall your current version.
- Delete every user's saved profile data by removing the following directories:
When you delete these directories, users permanently lose their bookmarks, browsing history, etc.
- Windows Vista / 7: C:\Users\<user>\AppData\Local\Google\Chrome\User Data
- Windows XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Google\Chrome\User Data
- Mac OS X: ~/Library/Application Support/Google/Chrome/Default
- Linux: ~/.config/google-chrome/Default
- Reinstall the older version.
No, older versions of the MSI are unavailable and unsupported.
The MSI only installs at the system level, so all users on the machine have access to the same instance of Google Chrome.
UpdatesHow often does Google Chrome update?
Google Chrome's stable channel updates often. You can see how many major and minor updates there were to the stable channel on http://googlechromereleases.blogspot.com.
Follow the updates on http://googlechromereleases.blogspot.com. Google posts here every time there is a new release of any channel. Consider adding this as one of your regular RSS feeds.
See http://googlechromereleases.blogspot.com for high-level release notes and security fixes for each release. Google suggests you follow this blog.
Subscribe to the blog at http://googlechromereleases.blogspot.com to learn about security updates as soon as they are public.
Policies and SettingsHow do I check which Chrome policies are in use?
Enter chrome://policy in your Chrome address bar, and Chrome will display all the policies which are currently in effect for that browser.
Control and lock down user preferences as follows:
Configurable settings include home and error page settings, proxy server settings, auto-update frequency, user interface language, disabled plug-ins, safe browsing, statistics reporting, and more. For the full list and details, see the policy list on www.chromium.org.
Yes. Set policy files on Windows and Linux under these directories:
- Windows: HKEY_LOCAL_MACHINE (mandatory preferences) and HKEY_CURRENT_USER (recommended preferences)
- Linux: /etc/opt/google/chrome/managed and /etc/opt/google/chrome/recommended
If you're looking for templates to help you set mandatory preferences, see policy templates.
You can configure other preferences by putting them into a "master_preferences" file next to the Google Chrome executable. Chrome interprets them as part of the user's preferences.
Yes on corporate-managed devices. On a user's home computer, they need to sign in to Chrome using their Google Apps account in order for the policies to appear in Chrome.
Although it's not recommended, you can turn off auto-updates.
SupportHow many versions back do you support?
Google only supports the most current dev, beta, and stable channel releases.
Yes, if you have a Google Apps for Work or Education account. See Chrome for Work support to learn more.
Please file a bug in our public issue tracker. We recommend that you use the search fields first to look for similar bugs and see if the issue is already being resolved.
Unfortunately, we can't give exact timing on when specific issues will be fixed. You can follow the public bug to see when changes are made, when it's marked as fixed, and when it's closed.
If your users need to access websites and applications in a legacy browser (such as those relying on ActiveX, Java, or Silverlight), pre-install the Legacy Browser Support extension for your users.
If you do find issues in Google Chrome (e.g. pages crash, Chrome shows web pages differently than Safari, etc.), then please let us know by filing a bug.