Block or report a room in Google Chat and Gmail

If you experience abusive behaviour in a Google Chat room, you can block the room or report it as spam. You can also preview rooms marked as spam, then choose to block or join the room.

Block a room

When you block a room:

  • Posts that you made in the room stay visible to others.
  • You won't get communications from the room.
  • The room won’t appear in your ‘Rooms’ list or room searches.
  • You won’t get any future invitation notifications for the room, but your name appears as an invited member.

If you get an invitation to a room that you blocked:

  • You appear as an invited member, but you won’t get any notifications or be added to the room.
  • The room organiser or other members won't know that you blocked the room.

Tips

  • Blocked users can't add you to a room, nor can you add blocked users to a room.
  • When you unblock a room, you can only rejoin the room if you add Add appears in 'Browse rooms'.
Manage spam room invitations

Room invitations that appear to be spam are filtered into a separate section. You can choose to join or block the room. Invitations classified as spam on classic Hangouts show up as spam in Chat and vice versa.

You can prevent future invitations from rooms marked as spam if you block the room. If you think that Google wrongly filtered a room as spam, you can still join the room.

Block a room

Important: You can only report rooms as spam or abuse that include external members.

  1. Open the Chat app "" or Gmail app "".
  2. At the bottom, tap Rooms "".
  3. Tap the room name and then Tap the room name again and then Block and then Block.

Optional: To report this room as spam or abuse, tick the box next to Report this room as spam or abuse.

Unblock a room

  1. Open the Chat app "" or Gmail app "".
  2. Tap Menu "" and then Settings "".
  3. Tap Manage blocked rooms.
  4. Tap Unblock "".
Tip: When you unblock a room, it becomes browsable. You can search for it in ‘Browse rooms’.

Block a room marked as spam

  1. Open the Chat app "" or Gmail app "".
  2. At the bottom, tap Rooms "".
  3. At the top right, tap Search Search and then Browse rooms and then More options "" and then Spam invitations.
  4. To preview the room, tap on the room.

    Tip: For your protection, you can't download links or view images when you preview the room.

  5. Tap Block.

Optional: To report this room as spam or abuse, tick the box next to Report this room as spam or abuse.

Join a room marked as spam

  1. Open the Chat app "" or Gmail app "".
  2. At the bottom, tap Rooms "".
  3. At the top right, tap Search Search and then Browse rooms and then More options "" and then Spam invitations.
  4. To preview the room, tap on the room.
    Tip: For your protection, you can't download links or view images when you preview the room.
  5. Tap Join.

Tip: When you join a room marked as spam, the spam label is removed and the room is added to your list of joined rooms.

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