If you don’t get notifications, check your Google Chat notification settings. Learn how to turn Google Chat notifications on or off.
Make sure notifications are turned on for the device and browser you use with Google Chat.
Allow app notifications on your mobile device
Check the notification settings on your mobile device.
- On your mobile device, open Settings.
- Tap Notifications Chat.
- Make sure app notifications are turned on.
- Check if Google Chat app notifications are also turned on.
Occasionally not receiving notifications
Close active browser tabs
On your computer, close active Gmail and Google Chat browser tabs. When you’re active in a browser, notifications appear there instead of the mobile app. If you’re not active in Google Chat, notifications appear on all devices signed in to your Google Account.
No notifications for a specific space or group conversation
No notifications for a specific 1:1 conversation
Make sure notifications are turned on for the conversation. Learn how to turn on notifications for a specific 1:1 conversation.
Tip: Notification settings for a 1:1 conversation are the same in the web and mobile versions of Google Chat. If you change notification settings for a conversation on the web, the same settings apply on your mobile app.