Add or remove people & bots in a room

You can add people and bots to a room in Google Chat by adding them to the member list or sending a message to the room with an @mention for the new person.
 

Add people or bots to a room

  1. Open Chat.
  2. On the left, select a room.
  3. At the top, click the room nameand thenAdd people & bots.
  4. Enter names of people, names of bots, group or individual email addresses, or select from the suggestions.

    If you have Directory turned on, suggestions include everyone in your organization, even if they don't have Chat turned on.
    If the room allows external participants, you must enter the full email address for each external person. You can't add Google Groups created by external organizations. 

  5. (Optional) If you don't want to send notifications to the people that you add, uncheck the Notify people via email box.
  6. Click Send or Add.

View members of a room

  1. On the left, select the room.
  2. At the top, click the room nameand thenView members.
  3. (Optional) To add more members to the room, click Add .

Remove members from a room

You can remove members from a room that you created. If you remove someone, they can no longer participate in the room or view its conversation history. 

If the person was added to the room as part of a group, you need to remove the person from the group in Google Groups first and then remove them from the room. Or, you can remove the entire group from the room.

  1. On the left, select the room.
  2. At the top, click the room nameand thenView members.
  3. Point to the person that you want to remove.
  4. Click More and thenRemove from room.

@mention

If you @mention someone in a conversation, for example, @cassy, they're immediately added to the room. They can join the discussion, view the room in their room list, and receive notifications for that room.

External rooms

Rooms can have external participants, but only if the creator checks the option to allow this when the room is created. External rooms can't be changed to internal rooms later, and vice-versa.

External participants must have either a G Suite account from another organization or a personal Google Account (usually ending in @gmail.com). 

External users are always invited to the room instead of being added directly. They can find and join the room in 2 ways:

  • When you add an external person to the member list, they'll get an email notification (unless you uncheck that option).  
  • If you invite an external person with an @mention, they don't get an email notification. They'll see that they've been invited only when they Browse rooms.

When you view the members of a room, people outside your organization have an “External” badge. 

Group invites

You can invite a group to a room by adding a Google Groups email address to the member list. When you invite a group, each member can join and leave the room individually. Group members can preview the room before deciding to join.

Invitations to groups of 100 or fewer people get sent immediately. If you invite more than 100 people, email invitations are not sent. Users who don't get an email invitation can still join the room.

Group invite limitations

  • If a person joins a room from a group invitation and is later removed from the group, they’re not automatically removed from the room.
  • You can't invite groups owned by an external organization.
  • If you send invitations to groups of more than 1,000 people, it can take up to 24 hours before the room is marked "New" in the group's Browse rooms dialogs. 

Create public rooms

To create a room that everyone in your organization can find, your G Suite administrators can create an organization-wide group. For example, administrators can add a group named everyone@yourcompany.com to a Chat room.

Related topics

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