Upgrade a customer
- Sign in to the Channel Services console.
- On the Customers page, click the customer's name.
- Below Subscriptions, click New Service.
- In Subscriptions, click the G Suite service to upgrade.
- Select the customer's new service and payment plan.
- Review license numbers and confirm order.
If the customer previously purchased individual Drive storage or Google Vault licenses: In some cases, these licenses for Drive storage and Vault may remain assigned after the upgrade.
To avoid charges for these licenses, check and remove any individual Drive and Vault licenses from users who were assigned G Suite Business or G Suite Enterprise licenses.