The Invoices Overview Page provides a real-time and customizable overview of your Campaign Manager 360 invoices.
This article explains how to:
- Understand the Invoice Overview page
- Manage and download invoices
- Understand your invoices
- Request a statement of account
To view the Invoices Overview, navigate to Admin > Billing.
Understand the Invoice Overview page
Total amount due and open invoices
Total amount due summarizes your open invoices by the following statuses:
- Not due yet: Invoices that are open but not due soon
- Due soon: Invoices that are coming due in the next 20 days
- Overdue: Invoices that have become overdue
- At risk: Invoices that have become overdue, and need to be paid to avoid suspension of services
- Suspended: Invoices that need to be paid to reactivate suspended accounts
To find the specific invoices included in an amount, next to the amount, click View.
To find all of your invoices that are currently open, at the top right, click View open invoices.
This card only summarizes currently open invoices and debit memos. You can find information about open credits in the "Unapplied credits" card and the "Group by" cards.
Invoices in dispute
Invoices in dispute displays the number and total balance invoices currently under dispute. For example, invoices might be in dispute because you requested an invoice correction or rebill.
Any invoices currently under dispute are included in the "Total amount due" card, but an invoice currently under dispute isn’t shown as "At Risk" while the dispute is in progress. Invoices in this state don’t add to suspension risk.
Unapplied credits
Unapplied credits displays the number and total balance of unapplied credit memos across your accounts. If you have credits from any past unapplied payments, that credit balance will appear here too.
Credit memos can be used to reduce the balance due on an invoice. For example, a credit memo may represent a credit from invalid ad clicks or a courtesy credit.
Contact the Google Collections team (collections@google.com) to apply a credit memo to an open invoice (be sure to specify the credit memo # and invoice # in your inquiry).
Group by
You can group your open invoices by Currency and Issue Month.
In the table, to find the specific set of invoices that represent that amount or category, click any of the blue text links. For example, you can find all of your unpaid Campaign Manager 360 USD & EUR invoices from January that are putting your accounts at risk of suspension.
Filtering your data
Click Show filter to filter by the following:
- Currency
- Issue month
- Payments Profile
Tip: The filters you apply in the filter panel affects all data on the page.
Find all of your invoices and memos
To find all of your invoices and memos, open and closed, on the top right of the page, select View all invoices and memos. Here is where you can review specific invoices, bulk download all of your documents, etc.
You can search for specific invoices by criteria such as advertiser name and ID, campaign name and ID, and the issue month.
Manage and download invoices
Look at the details of an invoice
To download your invoice, click Download in the top right of the invoice pop-up.
Sort your invoices
To show or hide columns in the table, click on the Manage columns icon above the table.
To sort the invoices in ascending or descending order, click the column header that you’d like to sort. Click the column header again to toggle between ascending and descending order.
Download your invoices
From the Invoice Overview page, click View open invoices or View all invoices and memos.
To download all the invoices, click on Download table.
To download only specific invoices, select the invoices you want and click on the download icon.
Understand your invoices
About credits and adjustments
There are some general categories of credits you may see on your invoice. Here is an example of an adjustment, although it may not appear on invoices exactly as written.
Credit adjustment or memo: A credit that was applied to your account. More specific information may be included on your invoice. In addition to the adjustment on the invoice itself, you may receive an additional credit memo document, with details about a reduction to the amount due from a specific invoice or payment account.
About when invoices are generated
Invoices are generated on the first day of the month for the usage that occurred in the previous month. For example, if your campaign ran from July 1st to July 31st, the invoice for that campaign will be generated on August 1st.
You can manage settings for invoices and billing from the "Billing profile" tab. Learn more about setting your advertiser's billing preferences.
Request a statement of account
If you can’t access your invoices in Campaign Manager 360, you can request a statement of account (SOA). The SOA shows which documents, such as invoices and credit memos, are open or overdue for an account.
Request a statement of account
The SOA can be requested individually, or automated to arrive monthly.
To request the SOA, email collections@google.com with your payment profile (12-digit ID found on each invoice), or payment account ID (16-digit ID).
The SOA can also be run in Google Payment Center. Learn more about the statement of account in the Google Payment Center.
Details included in the statement of account
- Invoice Number
- Purchase Order (if applicable)
- Product(s)
- Billing Account ID (12 digit)
- Document Type (Invoice, credit memo, debit memo)
- Date of Generation
- Due Date
- Days Overdue
- Original Amount Due
- Remaining Amount Due